Industrial Engineering and Operations Research

Graduates of IEOR are problem solvers. They use application of engineering methodology to non-traditional engineering problems. This skill set allows graduates to work in a wide variety of sectors, including financial services, consulting, manufacturing, technology, government, non-for-profit, and academia. For resources on finance, consulting, technology, startups and other fields of interest to IEOR majors, visit the CCE Industry Exploration pages. See what Columbia students have gone on to do with their degree with CCE’s What Can You Do With A Degree in Industrial Engineering and Operations Research tipsheet.

An operations manager ensures smooth operation of various processes that contribute to the production of goods and services of an organization. While the manager may not be specialist in any field, expectation is to perform well in various different roles. Some roles and responsibilities of an operations manager include:

• Delivery management: ensure delivery is on-time and goods and services meet quality criteria, obtain feedback from clients and communicate it to concerned departments
• Logistics management: coordinate with quality assurance personnel to ensure that goods produced meet acceptable standards and positive feedback from clients
• Budget management: coordinate with finance department to obtain necessary approval for budget, and ensure that quality equipment are maintained
• Third-party relation management: ensure the adherence of standard procedures in hiring of outside services, and the proper execution of the agreed terms
• Inventory management: ensure that the raw materials received are properly stored and conserved
• Operational strategizing: decide how to make optimum use of resources for organization, and determine the types of equipment needed to fulfill organizational quality policy

Other Professions in Operations Management

• IT Operations Manager: oversee teams of programmers, software engineers, and other professionals in dealing with data computing
• Financial Operations Manager: oversee company’s entire finances, analyze reports to ensure company is working within budget, perform financial forecasts
• Operations Manager Research Analyst: decide how to allocate a company’s resources, such as time, people, space, money and raw materials, to ensure profits
• System Center Operations Manager: ensure that a company’s computer network is running
• Quality Assurance Operations Manager: lead tests and inspection of products to ensure that products are free from defects
• Industrial Production Operations Manager: perform employee scheduling, hiring and terminations, quality control, maintenance and coordinating the entire unit’s activity
• Marketing Operations Manager: analyze demand and monitor consumer trends in order to find the most effective marketing strategy, forecast revenues and establish prices
• Purchasing Operations Manager: acquire all goods and services that are needed for a company’s operation
• Clinical Operations Manager: oversee laboratory procedures, ensuring that lab follows all procedures in regards to safety
• Real Estate Operations Manager: oversee the purchases and sales of properties for a business or private investors
• Supply Chain Management: coordinate of efforts of a network of vendors that provides specific materials and components for a company’s products.

For more details on the work of Industrial Engineers, visit the IEOR department website, as well as the Sloan Cornerstone Career Center, TryEngineering, and the Occupational Outlook Handbook.